To transport a vehicle, you must contact us online, through the rate enquiry or through our contact form. You will need to know the weight of the vehicle and send a copy of you ID and the vehicle’s documentation to the agent in the region.
We do not offer insurance services in the Shipping Service that we carry out. We advise the client, to inquire about the best propositions with his usual insurer.
It is not allowed to transport belongings or people in the car.
The vehicle is transported on deck. If you want it to be transported in a container, you can speak to our logistics company, ETE-Logística, which will offer you the best rates.
There is no inhibition for the vehicle to be transported with full fuel tank. We are not responsible for any loss of it.
Delivery times will depend on the origin and destination of your cargo. For a more accurate answer, please contact the agent.
You can track the location of your cargo through our WebCargoTracking by providing the Bill of Landing number (BL) or the container number.
Payment can be made by bank transfer.
The reefer is connected to the vessel’s electric supply at the required temperature and is periodically reviewed by the ship’s controllers.
Padlocks may be placed in the containers if the customer so chooses. In addition, in containers transported through our Company, security seals are placed with an identification number, which is then specified to the customer. These seals are intended to ensure the integrity of your cargo until destination.
For more information, contact our company or the agent in question, informing the cargo type you want to transport.
No, Transinsular does not carry passengers.
In this situation, please send the written complaint to the Insurance and Claims Department (email@example.com).
You can search for open opportunities in the ETE Group through the Careers link.